Terms and Conditions

Effective Date: These terms and conditions are effective immediately upon your use of our water delivery services.

1. Acceptance of Terms

By accessing and using our home water delivery service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and our company. If you do not agree with any part of these terms, you must discontinue use of our services immediately.

2. Service Description

We provide residential and commercial water delivery services, including but not limited to bottled water delivery, water cooler rentals, and related accessories. Our services are subject to availability in designated delivery areas. We reserve the right to modify, suspend, or discontinue any aspect of our services without prior notice.

3. User Obligations and Responsibilities

3.1 Account Information

3.2 Delivery Requirements

3.3 Payment Obligations

You agree to pay all charges associated with your orders according to the pricing and payment terms in effect at the time of purchase. Payment is due upon delivery unless alternative arrangements have been made. Late payments may result in service suspension and additional fees.

4. Service Limitations and Restrictions

Our delivery services are subject to geographic limitations, weather conditions, and operational constraints. We do not guarantee delivery times and reserve the right to reschedule deliveries due to circumstances beyond our control. Minimum order requirements may apply for certain delivery areas.

4.1 Delivery Limitations

5. Intellectual Property Rights

All content, trademarks, logos, service marks, and intellectual property displayed on our website and marketing materials are the exclusive property of our company or our licensors. You are granted a limited, non-exclusive, non-transferable license to access and use our services for personal or business purposes only.

5.1 Prohibited Uses

You may not reproduce, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any of our proprietary content without explicit written permission. Violation of intellectual property rights may result in immediate termination of services and legal action.

6. Product Quality and Returns

We maintain strict quality control standards for all water products. If you receive damaged or defective products, you must report the issue within 24 hours of delivery. We will replace defective products at no additional charge. Returns of unopened products may be accepted within specified timeframes subject to restocking fees.

7. Liability Limitations and Disclaimers

Our liability is limited to the maximum extent permitted by law. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. Our total liability for any claim shall not exceed the amount paid for the specific service or product giving rise to the claim.

7.1 Exclusions of Liability

8. Privacy and Data Protection

We collect and process personal information in accordance with applicable privacy laws. Your information may be used for service delivery, billing, customer support, and marketing purposes. We implement appropriate security measures to protect your data but cannot guarantee absolute security.

9. Dispute Resolution and Governing Law

These terms are governed by the laws of the jurisdiction where our company is incorporated. Any disputes arising from these terms or our services shall be resolved through binding arbitration rather than court proceedings. The arbitration shall be conducted by a single arbitrator in accordance with established arbitration rules.

9.1 Dispute Resolution Process

Before initiating arbitration, parties must attempt to resolve disputes through good faith negotiations for a period of thirty (30) days. If resolution cannot be achieved, binding arbitration shall commence. The arbitrator's decision shall be final and enforceable in any court of competent jurisdiction.

10. Termination and Suspension

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any breach of these terms or for any other reason at our sole discretion. Upon termination, your right to use our services ceases immediately, and you remain liable for all outstanding obligations.

11. Modifications to Terms

We reserve the right to modify these terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes acceptance of the revised terms. We recommend reviewing these terms periodically for updates.

12. Severability and Entire Agreement

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. These terms constitute the entire agreement between you and our company regarding the use of our services and supersede all prior agreements and understandings.